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When will my order be shipped? TOP
Most of the products we carry ship in 7-10 days, except the tutus and pettiskirts which are custom made to order and are currently shipping in 2-3 weeks. How much is shipping and where do you ship? TOP
We ship within the U.S. and Internationally. Shipping rates are calculated automatically by our website based on your total order amount. You will see the current shipping rates for your order instantly by clicking the View Cart link. Is Express Shipping available? TOP Yes. Please contact us prior to placing your order with the date and products needed and we will do our best to accomodate your request. Additional shipping may apply. What payment methods to you accept? TOP
At this time we only accept Paypal payments. All payments and payment information is collected via an SSL secure server for your protection. Do you offer returns or exchanges? TOP
Your shopping experience at My Tutu Boutique is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase, you may return the item in its original condition with tags still attached within 30 days of purchase for a full refund of the purchase price. Shipping charges are not refundable.
PERSONALIZED AND CUSTOM ITEMS ARE NON REFUNDABLE. However, if you discover within the first 30 days that your product is defective, you may return it for repair or replacement. Replacement will only be offered if your item cannot be repaired. You agree to these terms with your purchase. Thank you for understanding. What is your privacy policy? TOP
Your privacy is important to us! We will not share, distribute, rent or otherwise use or make available your information with any third party other than for the purpose of processing your order. |